My images are appearing with a white background around them. Why isn’t the background transparent?

Depending on your iCloud Photo Library settings, you may discover that your transparent images have a white background instead. If the “Optimize Storage” setting is enabled on your device, transparent image files will automatically convert into lossy JPEG images with solid white backgrounds. There are 2 solutions:

Choose your image files using the “Browse Files” button. This will allow you to select and import your original files directly from cloud storage services like iCloud Drive, Dropbox, Google Drive, etc.

Disable “Optimize Storage” on your device by navigating to and selecting:

Settings > Photos > Download and Keep Originals*

*You may need to wait a little while for this setting to take effect before importing transparent images. When enabling “Download and Keep Originals”, your device may not have enough storage space to compensate for your original images and videos.

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