Important Notice: Issues Syncing Faces with Clockology and Custom Widgets App on iOS 18.1

Hello Clockology Community, we have an update for you!

– Updated the app icon for light and dark modes
– Much faster loading on the home view thumbnails
– Added a converter from Portraits faces to Photos
– Fixed an issue syncing faces to the Watch on the latest iOS and watchOS versions

-Version 3.2.6 fixes sync for iOS 18.1

Original Post – October 24, 2024

We want to address a recent issue that some of you may have encountered with our Clockology and Custom Widgets app. Specifically, there have been difficulties in syncing stock native faces to the Apple Watch following the release of iOS 18.1. We deeply apologize for any inconvenience this may have caused and want to assure you that we’re actively working on a solution.

The Issue

With the release of iOS 18.1, some changes were made to how watch face files are handled. These changes have inadvertently affected the syncing process, causing errors such as “Complication Not Available” or “the Clockology app and complication are not available on your Apple Watch”. These errors indicate that the sync between the app and the watch face isn’t working as expected due to these new system changes.

Our Response

We want you to know that resolving this issue is our top priority. Our team is diligently working to restore full functionality as quickly as possible!