Clockology needs permissions to access your location for weather and your activity for health data. Please double check Settings > Privacy > Location Services > Clockology (for weather) and Settings > Privacy > Health > Clockology (for health) verify Clockology is allowed to read this data. If these settings are not showing under Privacy please delete and reinstall Clockology and you should be prompted to give access again. Also, please verify you do not have another application blocking the connection. IE: VPN. Try disabling your VPN to test.